Refund policy

Return Policy — Sixth Bloom House

1. Return Window

You can return your order within 14 days of delivery.

2. Return Conditions

To be eligible for a return:

  • Items must be unused, unworn, and unwashed

  • Items must be returned in original condition (including tags/labels and original packaging where applicable)

  • Returns with stains, odors (smoke/perfume), damage, wash signs, or clear wear may be refused or partially refunded

3. Shipping & Return Costs

  • Shipping is always free at Sixth Bloom House.

  • Return shipping costs are the responsibility of the customer.
    We strongly recommend sending returns with tracked shipping, as you are responsible for the parcel until it is delivered to our return address.

4. How to Start a Return

All returns must be requested by email first:

returns@sixthbloomhouse.com

Please include:

  • Your order number

  • The item(s) you want to return

  • (Optional) reason for return
    If the item is damaged/defective, please include clear photos.

Once your request is received, we will send you the return instructions and the return address.

5. Refunds

After we receive and inspect your return, we will notify you. If approved:

  • Your refund will be issued to your original payment method

  • Refunds are typically processed within 5–10 business days (timing may vary by bank/payment provider)

6. Exchanges

Need a different size or item? The fastest option is:

  1. Return your item (return shipping paid by customer)

  2. Place a new order (shipping remains free)

7. Damaged or Incorrect Items

If you received a damaged, defective, or incorrect item, contact us within 48 hours of delivery at:

returns@sixthbloomhouse.com

Include your order number and clear photos. If it’s our mistake, we’ll resolve it accordingly.