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Shipping Policy — Sixth Bloom House

Last updated: 16 June 2026

Free Shipping
Shipping is free on all orders. Please note: a £150 minimum order value applies to United Kingdom orders.

International Orders — Import VAT & Duties (UK & other non-EU countries)

For orders shipped outside the EU, including the United Kingdom, your order may be subject to local import VAT and, in some cases, customs duties. These charges are not included in the product price or shipping, and are set by the destination country, not by us. As the importer, you (the customer) are responsible for paying them, and the carrier will usually collect them from you before your parcel is delivered. Please take this into account before ordering, so there are no surprises on arrival.

Returns from Outside the EU

If you return an item that was shipped outside the EU, any import VAT or duties you already paid were collected by your local customs authority, not by us, and cannot be refunded by Sixth Bloom House. Depending on your country, you may be able to reclaim these charges directly from your customs authority (in the UK, via HMRC), so please keep your import-charge receipt. Refunds from us cover the product price and, where applicable, original shipping.

Processing Time
Orders are typically processed within 1–2 business days (excluding weekends and holidays). During launches, drops, or peak periods, processing may take slightly longer.

Delivery Time
Estimated delivery times start once your order has been shipped:

  • Netherlands: 1–2 business days
  • Europe: 2–5 business days
  • International: 5–10 business days

Please note: delivery times are estimates and may vary due to carrier delays, customs processing, or high-volume periods.

Tracking
Once your order ships, you'll receive a confirmation email with a tracking link so you can follow your delivery.

Address Accuracy
Please double-check your shipping address at checkout. If an order is returned to us due to an incorrect or incomplete address, we may need to charge the re-shipping cost to send it again.

Lost or Delayed Packages
If your tracking hasn't updated for 5+ business days, or your package appears lost, contact us and we'll help you as quickly as possible.

Contact
For any shipping questions, contact: info@sixthbloomhouse.com